What should I do when my surgery is closed and I need help?


In a genuine emergency you should call 999

111 is a non-emergency number run by the national health service team. It is fast, easy and free to dial.

111 is available 365 days a year, 24 hours a day

What happens when I call 111?

You will be asked a series of questions to assess your symptoms and immediately direct you to the best medical care for your situation

Why should I call 111?

Do you need medical help fast but it is not a 999 emergency?

Do you think you need to go to A&E or need another NHS urgent care service?

Are you unsure of who to call or don't have a GP available to call?

Do you need health information or reassurance about what to do next? 

My situation doesn't feel urgent enough for 111 or 999 what should I do?

For anything that feels less urgent for health care needs please contact the pharmacist or GP who will be able to help further

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website