Who should I see and when?

At Lakeside Medical Centre we offer a range of services please see the list below as to where you should book your self in:

Urgent Telephone Triage / Urgent Face to Face appointment with a GP

If you have a new short condition that requires urgent treatment

Unwell child with persistent fever, D&V or rash
Concern over child (especially babies/infants)
Children with abdominal pain
Acute severe pain (not responding to pain killers)
Pregnancy – vomiting, pain or bleeding
Insulin dependent diabetics
Asthmatics – worsening symptoms
Heart palpitations (no chest pains)
Severe new headache
Acute (new onset) rash
Testicular lump/pain
Suicidal ideation
Severe depression (double OPD)
Acute severe back pain
Patient with extreme concern

A&E / urgent care centre

Head injury
Fracture (broken bone) sprain/acute injury with loss of function
New traumatic injuries (within 72 hours) that are affecting the ability to carry out tasks
Nosebleed for longer than 20minutes
Major burns/scalds
Poisoning (unless unconscious =999)
Eye injuries, especially vision problems

Dial 999

Chest pain (>40)
Difficulty breathing
Unconscious/difficulty in rousing
Stroke/sudden vision loss/ speech difficulty (new symptoms)
Fitting (longer than 5 minutes in epilepsy)
Vomiting blood
Ill child (floppy/drowsy)
Severe bleeding
Spinal injury
Severe allergic reaction, especially if lips/tongue swelling

Routine Telephone Triage / Routine Face to Face appointment with a GP

If you have a long term condition that requires treatment

Pharmacy Referrals

Cold/flu/nasal congestion
Infant teething
Constipation
Nappy rash
Conjunctivitis
Infant colic
Chicken pox
Dermatitis/dry skin/skin rashes
Acute diarrhoea
Fever management
Earache
Cold sores
Bites & stings
Fungal skin infections
Headaches/migraines
Impetigo
Oral thrush
Scabies
Sore throat/cough (not ongoing)
Threadworm
Warts & verrucae’s
Mouth ulcers
Hay fever symptoms
Urine infection/cystitis (women only
Sprains/strains
Heartburn/indigestion
Vaginal thrush
Haemorrhoids
Emergency contraception (16-24yrs)
Acne
Medication reviews
Contraceptive pill checks
Hypertension
Asthma
COPD
Rheumatoid arthritis

Mental Health Practitioner

Mental Health Practitioners are experienced mental health staff with expertise in the assessment and management of mental health conditions.
The role of the Mental Health Practitioner is to assess people’s needs, provide advice and guidance and support access to appropriate services if required.

What criteria do i need to meet?

18 and over
Not already open to mental health services
Anxiety
Stress
Low mood

First Contact Physio

What is a First Contact Physiotherapist?
A First Contact Physiotherapist also known as a FCP, is a highly skilled clinician with expertise in assessment and decision making to manage any muscle or joint problems.

Why should a patient see a First Contact Physiotherapist instead of a GP?
To improve access to the right person at the right time.
A patient can have an expert opinion about their joint or muscle concern without a lengthy wait.

Can a First Contact Physiotherapist request investigations such as x-rays and blood tests?
Many FCPs are qualified to order investigations, but some may not be able to. However, if an investigation is required the FCP will be able to speak with a GP to get the necessary investigations.

What health issues do the FCP's deal with?

All soft tissue injuries, sprains, strains or sports injuries
Arthritis – any joint
Possible problems with muscles, ligaments, tendons or bone, e.g. tennis elbow, carpal tunnel syndrome, ankle sprains
Spinal pain including lower back pain, mid-back pain and neck pain
Spinal-related pain in arms or legs, including nerve symptoms, e.g. pins and needles or numbness
Changes to walking
Foot or ankle pain
Knee Pain / Knee Swelling / Knee Stiffness
Elbow Pain
Wrist or Hand Pain / Wrist Stiffness / Pins and Needles in hands
Shoulder Pain / Shoulder Stiffness / Restricted Shoulder Movements
Neck Pain / Neck Stiffness / Restricted Neck Movements
Back Pain
Hip Pain

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