What should I do when my surgery is closed and I need help?
In a genuine emergency you should call 999
111 is a non-emergency number run by the national health service team. It is fast, easy and free to dial.
111 is available 365 days a year, 24 hours a day
What happens when I call 111?
You will be asked a series of questions to assess your symptoms and immediately direct you to the best medical care for your situation
Why should I call 111?
Do you need medical help fast but it is not a 999 emergency?
Do you think you need to go to A&E or need another NHS urgent care service?
Are you unsure of who to call or don't have a GP available to call?
Do you need health information or reassurance about what to do next?
My situation doesn't feel urgent enough for 111 or 999 what should I do?
For anything that feels less urgent for health care needs please contact the pharmacist or GP who will be able to help further